Guess what... strange bleeping noises were heard coming from the door... on investigation this was the signal for a low battery and sure enough the back up had failed and also the door would now not lock without a manual key... JLC are coming again next week to have a look.

Tags: JLC door

On Monday JLC visited to look at the problem areas and apologised profusely. Rest assured someone would be back on Tuesday to fix all the problems. So Tuesday came and yes most of it was done... until the engineer saw that the wrong key pad had been fitted to open the door from the outside... Finally on Wednesday morning (causing me to be 30 minutes late for work when the job was supposed to be done) the engineer was back and fitted the key pad. Huraah... it is now working.

JLC also sent a bouquet of flowers to say sorry!

Tags: JLC door

I noticed a recent article where a woman in Chicago went to use the loo in her local book store and is now suing them

In Chicago, a woman claims an unsecured toilet seat in a Borders Bookstore caused her to fall and become “permanently disfigured.”
The seat “shifted to the side,” causing her to be thrown onto the tile floor. The suit said she landed on her bum, causing her to suffer “multiple spine injuries, including the need for multiple neurosurgical spine surgeries.”

It made me recall the time when I was at worked and assured my meeting room had 1 accessible loo. On arrival I saw a sign 'out of order' I enquired and was dismayed at having to stay there for many hours with no loo to use! A maintenance guy came back and said oh don't worry, it's just that the seat wobbles as it is broke (giving me a demo of a very wobbly seat that was totally unsafe). Considering I have no balance at the best of times I resigned myself to the fact that I would have to cross my legs. He then said something like 'it's not that far to fall anyway... I'm sure it will be ok'. Eh hmmm. Guess I'll be wetting myself then...

Today Kevin is calling them and they have received an e-mail about our complaint.... we shall see what happens

Tags: JLC door

Today the stronger arm was fitted by a second engineer. He showed me timing on the door like how long it could stay open etc for me to choose. At the end of the day he told me it was all fitted and working. Alas I believed him, signed his book and sent him on his merry way. Kevin later discovered:

• The unit is still plugged into an extension lead (trailing through the hall and acting as a trip hazard) even though the fused spur was fitted by the electrician on Thursday.
• The batteries inside the psu box are not connected hence we think we may not have emergency back up.
• There are two holes in our new door where the wrong opener was fitted.
• Part of the trim above the door has been cracked and where it has been cut to fit the second opener it has been
  mutilated rather than being cut neatly as it was with the first opener.
• The sealant around the door frame has been removed and not replaced.
• There are holes through the wall that have not been sealed.
• The switch to hold the door open is on the wrong side of the opener so you can't reach it when the door is open. It is also
  a key switch rather that a 'normal' type (the engineer could not get the other switch to work).
• We have been left a master remote for the locca unit but no instructions.
• The lid to the psu box is held closed with a wood screw rather than the proper one.

There are other things wrong which I havn't gone into any great detail about ...

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The electrician contracted from KCC arrived at 5.30 for a 15 minutes job that took an hour. He has now put in a spur (for connecting door to the mains). Up until now we have had a mains extension leeds trailing across the hall way into the porch.

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The same guy came back today armed with the new parts. He installed these but then the door was opening and the lock was activating in the open position... He said it basically is caused by the air pressure - in laymans terms the arm mechanism that opens the door is not strong enough. Someone else will be in tomorrow to install the new arm mechanism and finish the job. Aghhhh.

Tags: JLC door

Well, this guy arrives today and basically didn't have a clue what he was doing. He spent from early morning until the end of the working day trying to make out all was well followed by running out to his van and saying it was f**k*d up. He spent all day on the phone and reading the instruction manual. We were having a system with a pin code panel on the outside so that my PAs can let themselves in, remote buttons for me to press to open it, and the mechanism itself. The door was pre installed with part of the mechanisms - the wrong part so the door would not lock. We had to revert to a key for the night and he said a new one would have to be put in. The window company JLC used, last night, parked a door (large door and glass) in our hallway for the engineer to pick up - only he knew nothing about it. He said he doesn't normally fit the type I was having installed and the whole thing is a mess. He is coming back on Thursday to put in the new parts.

Tags: JLC door